I got home last night and discovered the heat was off. Electricity was on, but no heat. And it was COLD!!! I called the company but no one could get out until this morning. So I ran to Home Depot and bought a space heater. Ivy decided it was her new best friend. She spent most of the early evening curled up right next to it - I was honestly expecting her whiskers to get fried. And yes, her front paws are UNDER the heater.